Frequently asked questions
Can I ride on one horse with my child?
We do not allow two people on one horse for your safety.
Do I need to come earlier?
No need to come earlier but we do appreciate if you come on time. If you come late it might effect your riding time.
What if I am late?
If you come late it might effect your riding time. We appreciate if you inform us if you are late.
Why do I need to make a downpayment?
Once we reserved a horse for you, the horse can not take any other customer. The staff is reserved for you and the horse is prepared for you only.
If we do not have a cancelation before 48 hours of your ride we can not book in any other customers at that slot.
Why is there a weightlimit?
We have all local rescuehorses. The Indonesian horses are not as strong as many of the western horses we are used to. We have a weight limit for every horse to keep their backs and legs healthy. Maximum weights can change if we are getting in stronger horses. At this moment we have a weight limit of 70 kg.
What do we do if it is raining?
With heavy rain we can postpone and reschedule your ride. We do can not refund the downpayment.
Can I cancel my ride?
Cancellation is possible 48 hrs. ahead of time with a full refund. Cancellation within 48 hrs will not refund the deposit
What do I need to wear?
Please wear long comfortable pants, socks and sports shoes.
We provide helmets and boots (no additional cost) and if you do not have the long pants, socks and/or sportshoes, no worries, we can help you out.
Can I get an extra discount?
We have all rescue horses at Salty Cowboy and these horse require a lot of extra care and attention.
During corona times we set our prices as sharp as we possibly could. The horses eat the same and require the same care during the pandemic. We hope you understand we can not give you any more discounts.
What if I've never been on a horse before?
That's totally fine. Our riding is for all levels, even if it's your first time on a horse we will guide you and let you get used to the horse and make this first time a great experience for you.