Question 1

Can I ride on one horse with my child?

Accepted Answer

We do not allow two people on one horse for your safety.

Question 2

Why do I need to make the full payment before riding?

Accepted Answer

Once we reserved a horse for you, the horse can not take any other customer. The staff is reserved for you and the horse is prepared for you only.

Question 3

Do I need to come earlier?

Accepted Answer

We kindly ask you to arrive 10 minutes before your ride to complete the release form and get ready with your boots and helmet. This ensures you can enjoy your full riding time without any rush.

Question 4

What if I am late?

Accepted Answer

If you come late it might effect your riding time. We appreciate if you inform us if you are late.

Question 5

Why is there a weightlimit?

Accepted Answer

We have all local rescuehorses. The Indonesian horses are not as strong as many of the western horses we are used to. We have a weight limit for every horse to keep their backs and legs healthy. Maximum weights can change if we are getting in stronger horses. At this moment we have a weight limit of 70 kg.

Question 6

What do we do if it is raining?

Accepted Answer

With heavy rain we can postpone and reschedule your ride. We can not refund the payment.

Question 7

Can I cancel my ride?

Accepted Answer

Cancellation is possible before 48 hrs. ahead of time with a full refund. Cancellation within 48 hrs will not refund the payment.

Question 8

What do I need to wear?

Accepted Answer

Please wear long comfortable pants, socks and sports shoes. 
We provide helmets and boots (no additional cost) and if you do not have the long pants, socks and/or sportshoes, no worries, we can help you out.

Question 9

Can I get an extra discount?

Accepted Answer

Sorry we can not discount on the horses. They need just as much food and care as ever. We have all rescue horses, most of them in rehabilitation or training. That means that only a small group of our horses that are already trained need to earn the food and care for the rest. We hope you understand.

Question 10

What if I've never been on a horse before?

Accepted Answer

That's totally fine. Our riding is for all levels, even if it's your first time on a horse we will guide you and let you get used to the horse and make this first time a great experience for you.

Question 11

Is there a minimum age for riding?

Accepted Answer

Yes we take kids from 3 year old and up. The little ones get an extra ‘cowboy’ with them on their ride for extra safety.

Question 12

Can I volunteer at Salty Cowboy?

Accepted Answer

We wish you could. By law if an Indonesian person can do the job we should give the job to them. We understand and respect this rule.

Question 13

How can I help Salty Cowboy Rescue Horses?

Accepted Answer

Your donations, big or small are greatly appreciated. You can become a 'Bestie' , and we have a sponsorprogram that is supporting the horses individually.